Refund Policy

Cancellation Policy

Refund and Cancellation Policy

To avail the services of Super Tech Solutions, a valid credit card is must for making all the purchases. Super Tech Solutions has the sole right to accept or reject all the payments.

The technical support plan gets activated and valid from the payment date. All of the annual plans offered by Super Tech Solutions are non-refundable.

In the scenario of 1 and 6 months plans, the payments made in lieu of plans are non-refundable. If you have purchased 6 months or the annual plan and are stuck in some sort of problem & our technicians fails to resolve your problem, then you will be given full refund in that month. If you are under 1 time plan and Super Tech Solutions professional fails to solve your issue, you will be entitled for the full refund. In the case, when 1 issue is resolved, here 50% of the plan charge will be refunded.

Taxes are not included in any of the plans. Whenever any additional taxes are applicable, Super Tech Solutions will add those taxes to the plan fees.

Cancellation Policy

If the main issue is resolved as per customer’s satisfaction, then Super Tech Solutions is not entitled to refund any of its service fees. During the event of cancellation of service agreement or the expiration of the date of coverage, Super Tech Solutions should not be held responsible for any of the customer issue.

All cancellation requests should be submitted in writing to contact@supertechsolutions.net with a proper and valid reason for the cancellation.